Return Policy
Rankick prioritizes customer satisfaction and offers a comprehensive return policy. You can return most items within 30 days of receipt.
How to Return:
- Contact customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number.
- Pack the item securely in its original packaging and include the provided return form.
- Send your return to: [email protected]. Return shipping is free.
Exceptions:
- For defective or damaged products, contact customer service for a refund or exchange.
Processing Time:
- Returns and exchanges will be processed within 30 days of receiving the item.
- You will receive an email notification when the process is complete.
Additional Guidelines:
- Return items must be unused, in original condition, with tags attached.
- For damaged items, provide photos and your order number.
- Contact customer service for any issues or questions.
You’re welcome for choosing Rankick! Your satisfaction is incredibly important to us. We truly appreciate your cooperation and understanding as you navigate the return process.